Terms of Use

Effective Date: August 28, 2026

Welcome to the website of Kelly Grace Enterprises, doing business as Liv-Ly Navigation (“Liv-Ly,” “we,” “us,” or “our”). These Terms of Use govern your use of livlynavigation.com and the information and resources available through this website.

By using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

Informational Purposes Only

The information provided on this website is intended for general informational and educational purposes. It is not intended to replace individualized professional, medical, legal, financial, or other professional advice.

Although Liv-Ly provides health and lifestyle navigation services, information available on this website should not be used to diagnose or treat a medical condition or to make medical decisions without consulting an appropriate healthcare professional.

No Healthcare Provider-Patient Relationship

Use of this website, submission of a contact form, or communication with Liv-Ly in response to a website inquiry does not establish a healthcare provider-patient relationship, nurse-patient relationship, or Liv-Ly membership relationship.

A Liv-Ly membership relationship begins only after the applicable enrollment process and agreements have been completed.

Not an Emergency Service

Liv-Ly is not an emergency service and is not available 24 hours a day, 7 days a week.

If you are experiencing a medical emergency or believe you may be experiencing an emergency, call 911 or seek immediate medical attention.

Do not use the website, contact form, email, or other Liv-Ly communications to request emergency assistance.

Scope of Liv-Ly Services

Liv-Ly provides health and lifestyle navigation, education, coordination, advocacy, planning, and support within the scope of the services agreed upon with each member.

Liv-Ly does not replace a physician, primary care provider, emergency service, or other licensed healthcare professional responsible for diagnosing or treating medical conditions. Liv-Ly does not prescribe medications or provide transportation.

Specific services, responsibilities, limitations, fees, and expectations applicable to members will be addressed during enrollment and in applicable membership documents.

No Guarantee of Outcomes

Liv-Ly strives to provide thoughtful, personalized navigation and support. However, we cannot guarantee specific healthcare, lifestyle, service-provider, financial, or other outcomes.

Individual circumstances vary, and decisions regarding healthcare and other professional services remain the responsibility of the individual and the appropriate licensed or qualified professionals involved.

Third-Party Providers and Resources

Liv-Ly may provide information about or help members identify and coordinate with healthcare providers, service providers, community resources, businesses, or other third parties.

Unless expressly stated otherwise, these third parties are independent from Liv-Ly. Liv-Ly does not control their services, availability, pricing, actions, or outcomes and does not guarantee or warrant services provided by third parties.

Links to third-party websites are provided for convenience and informational purposes. Liv-Ly is not responsible for the content, privacy practices, security, or availability of third-party websites.

Website Accuracy and Availability

We make reasonable efforts to keep information on this website accurate and current. However, information may change, and we do not guarantee that all website content will always be complete, accurate, or current.

We may modify, update, suspend, or discontinue portions of the website at any time.

Intellectual Property

Unless otherwise indicated, the content on this website—including text, branding, graphics, logos, designs, and other original materials—is owned by or licensed to Kelly Grace Enterprises DBA Liv-Ly Navigation and is protected by applicable intellectual property laws.

You may view and use website content for your personal, noncommercial use. You may not reproduce, distribute, modify, sell, or commercially use our content without prior written permission.

Privacy

Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, and protect personal information.

Limitation of Liability

To the extent permitted by applicable law, Liv-Ly and Kelly Grace Enterprises will not be liable for losses or damages arising from reliance on general information provided through this website, use or inability to use the website, or the content or services of third-party websites or providers.

Nothing in these Terms of Use is intended to exclude or limit liability that cannot lawfully be excluded or limited.

Changes to These Terms

We may update these Terms of Use periodically as our website, services, or legal requirements change.

When changes are made, we will update the Effective Date at the top of this page. Your continued use of the website following an update constitutes acceptance of the revised Terms of Use to the extent permitted by applicable law.

Governing Law

These Terms of Use are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Contact Us

If you have questions about these Terms of Use, please contact:

Kelly Grace Enterprises, doing business as Liv-Ly Navigation
Grand Rapids, Michigan
Email: info@livlynavigation.com