PRIVACY POLICY
Effective Date: August 28, 2026
Kelly Grace Enterprises, doing business as Liv-Ly Navigation (“Liv-Ly,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information when you visit livlynavigation.com, contact us through the website, or communicate with us about Liv-Ly services.
Information We Collect
Information You Provide to Us
When you contact Liv-Ly through our website, we may collect information you voluntarily provide, including:
First and last name
Email address
Phone number
Information you choose to provide when communicating with us
Please do not submit detailed medical information, medical records, Social Security numbers, financial information, or other highly sensitive personal information through our website contact forms.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through Squarespace and related website technologies. This may include information about your browser, device, network, IP address, pages visited, referring website, and interactions with the site.
Our website uses cookies and similar technologies. We restrict non-essential cookies unless you choose to accept them through our cookie banner. You can accept all cookies, decline non-essential cookies, or manage your cookie preferences.
How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and requests
Contact you to schedule or coordinate a conversation
Provide information about Liv-Ly services and membership
Communicate with prospective and current members
Send newsletters, educational materials, service updates, and other Liv-Ly communications
Operate, maintain, and improve our website and services
Protect the security and integrity of our website and business
Comply with applicable legal requirements
You may unsubscribe from newsletters and other promotional email communications at any time by using the unsubscribe option provided in the communication or by contacting us at info@livlynavigation.com.
How We Share Information
Liv-Ly does not sell or rent your personal information.
We may share personal information with trusted service providers that help us operate our website, communications, technology systems, or business. These providers may have access to information only as necessary to perform services on our behalf or as otherwise permitted by law.
For example, Squarespace provides our website hosting and related website services.
We may also disclose personal information when required by law or when reasonably necessary to protect the rights, safety, or property of Liv-Ly, our members, or others.
Member Information
Individuals who become Liv-Ly members may provide additional personal, health, lifestyle, and other information as part of their membership and navigation services.
Member information is maintained separately from general website inquiries using secure business systems with access limited to individuals who need the information to provide or support Liv-Ly services.
Please do not use the website contact form to submit medical records, detailed health information, financial information, or other highly sensitive information. Liv-Ly will provide appropriate methods for sharing information after a member relationship has been established.
Information collected as part of a Liv-Ly membership may also be subject to additional privacy, confidentiality, consent, and record-handling practices described in applicable membership documents.
Data Security
Liv-Ly uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
We take additional care with member information and limit access to individuals who need the information to provide or support Liv-Ly services.
However, no website, email communication, electronic transmission, or electronic storage system can be guaranteed to be completely secure. We encourage you to use care when sharing personal or sensitive information electronically.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, or comply with applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business practices and applicable requirements.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to help the website function, understand website activity, and improve the visitor experience.
Liv-Ly restricts non-essential cookies unless you choose to accept them. When you visit our website, you may choose to accept all cookies, decline non-essential cookies, or manage your cookie preferences.
You may change your cookie choices at any time using the Cookie Preferences option available on our website.
Email Communications
If you provide your email address to Liv-Ly, we may use it to respond to your inquiry and, where appropriate, send newsletters, educational materials, information about our services, business updates, and other Liv-Ly communications.
You may unsubscribe from promotional email communications at any time by using the unsubscribe option provided in the communication or by contacting us at info@livlynavigation.com.
If you become a Liv-Ly member, we may still send communications that are necessary to provide your membership or navigation services even if you choose not to receive promotional communications.
Third-Party Websites and Services
Our website may contain links to websites, resources, or services operated by third parties. Liv-Ly is not responsible for the privacy practices, security, content, or services of third-party websites.
We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.
Children’s Privacy
Liv-Ly’s website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
If we learn that personal information from a child under 13 has been submitted through our website, we will take reasonable steps to delete it.
Your Privacy Choices
You may contact Liv-Ly to:
Ask questions about how we handle your personal information
Update or correct information you have provided to us
Request that we stop sending you promotional communications
Ask about deletion of personal information you have provided, subject to any legal, contractual, or legitimate business requirements that may require us to retain it
You may contact us at info@livlynavigation.com with a privacy-related request.
Changes to This Privacy Policy
We may update this Privacy Policy periodically as our website, services, technology, or legal requirements change.
When changes are made, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or Liv-Ly’s privacy practices, please contact:
Kelly Grace Enterprises, doing business as Liv-Ly Navigation
Grand Rapids, Michigan
Email: info@livlynavigation.com